A person can do everything right, and still become victim of identity theft. That is why we provide a full recovery service to each of our members. If a theft occurs,we act quickly to ensure that the financial and emotional damage is kept to a minimum. Victims are assigned a Personal Recovery Advocate who manages their case from beginning to end. With the help of a Recovery Advocate, the time and stress associated with recovery is dramatically reduced.
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Victim Contacts the ID Experts Victim Assistance Center
If a member becomes a victim of identity theft, the Victim Assistance Center is on hand to report the incident and assign a Personal Recovery Advocate. |
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Recovery Advocate Assigned
A Recovery Advocate is assigned to the victim's case within 1 business day of the initial report. The Recovery Advocate will work on the victim's behalf in order to resolve any complications the theft creates. |
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Personalized Recovery Plan Created and Implemented
A Recovery Plan is created within 3 business days. The Recovery Plan provides a roadmap for the recovery process and ensures that the victim's case is resolved completely, and with minimal damage to the victim's good name. |
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Case Closure and Follow-Up
Recovery Advocates are dedicated to restoring a victim's good name. To ensure that the victim's identity is recovered completely, no limit is put on the amount of time a Recovery Advocate spends on the case. Once the problems associated with the identity theft are resolved, the Recovery Advocate will monitor the status of the victim's identity for 6 months. |
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