A person can do everything right, and still become victim of identity theft. That is why we provide a full recovery service to each of our members. If a theft occurs,we act quickly to ensure that the financial and emotional damage is kept to a minimum. Victims are assigned a Personal Recovery Advocate who manages their case from beginning to end. With the help of a Recovery Advocate, the time and stress associated with recovery is dramatically reduced.
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Victim Contacts the ID Experts Victim Assistance Center
If a member becomes a victim of identity theft, the Victim Assistance Center is on hand to report the incident and assign a Personal Recovery Advocate. |
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Recovery Advocate Assigned
A member of the Recovery Department reaches out to the victim within 1 business day of the initial report. He or she will take the time to assess the victim's situation and offer assistance with the preliminary steps needed to halt the theft and open a recovery case. |
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Personalized Recovery Plan Created and Implemented
A highly skilled Recovery Advocate will begin working on the victim's behalf. The Recovery Advocate will contact financial institutions and will begin to erase the damage caused by the thief. |
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Case Closure and Follow-Up
Recovery Advocates are dedicated to restoring a victim's good name. To ensure that the victim's identity is recovered completely, no limit is put on the amount of time a Recovery Advocate spends on the case. Once the problems associated with the identity theft are resolved, the case will stay in the ID Experts system for 36 months. If any other events stem from an identity theft case, your ID Experts Recovery Advocate will re-open and take care of it. |
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